First New York Federal Credit Union makes it easy for you to online bank anytime, anywhere. All you have to do is register for First OnLine to access a suite of banking products and services right from your desktop or laptop. Once you sign-up, you have so much that you can do with First New York online banking!
In this guide, we’ll cover our key online banking platform features and how they can help you bank smarter — all from an internet connection. You’ll also enjoy learning how you can register from the comfort of your home. Alright, now, let’s get you set up for First OnLine banking.
How to Sign Up for First OnLine
It’s as easy as picking up the phone to register for First OnLine. All you need to do to register is be a First New York member and call (518) 393-1326 and press 2 to speak with a Member Service Specialist.* The process involves a Member Service Specialist activating your account and setting up your password.
From there, you can start using First OnLine and download the FNY On-The-Go app to access your account digitally on your iPhone, Android, and Kindle device. Get ready to enjoy these free features!
· View your account balances
· View and print your account history
· Make transfers between accounts
· Make loan payments on First New York loans
· View canceled checks
· Receive account notifications
· Access your e-statements
· Apply for Skip-A-Pay
· Update your contact information
· Utilize voice banking with Amazon Alexa to access account information
How to Use the First Online Banking Login
Once you’re registered and your password is set up, you can begin using First OnLine! You can log in to the platform using these simple steps:
1. Connect to a safe and reliable internet source
2. Visit First New York’s home page
3. Go to the login box
4. Enter your login credentials (Don’t save your login information to a public device or a device you share with family or kids)
5. You’re in! Now, you can view the entire First OnLine portal!
How to Access Your Account Information
First OnLine has a main dashboard that you can see when logging in. It contains a brief overview of all of your accounts with First New York Federal Credit Union and any outside accounts you’ve added.
From here, you can navigate to specific products and services underneath payments, manage money, additional services, video banking, secure forms, and a loan center. If you want to go back to the main dashboard, you can click the “My Accounts” tab. If you want to know specifics about your account, you can click on the one you’d like to see the account history on.
First OnLine Features You Need to Know About
Now, that you know the basics of your mobile banking platform, here are some four key things you can do within the First OnLine dashboard. There are some unique features of the platform that you can use to streamline your banking.
Zelle
You can easily send trusted family members, friends, and organizations payments through First OnLine. All you have to do is set up Zelle in your First OnLine portal, and you’ll be able to start sending and receiving payments fast. It’s no cost and only takes ten simple steps. Use our “How to Set Up Your First New York FCU Zelle Account: Desktop and Mobile Guide” now.
E-Statements
You can get all of your account statements by signing up for e-statements through First OnLine or FNY On-The-Go. They’re a fast, safer, and greener way to get your account statement. Read our “Go Paperless with Electronic Bank Statements” article to learn how to set e-statements up.
Remote Mobile Deposit
You no longer need to cash your checks at the bank. When using the remote deposit feature through First OnLine, you can cash your checks remotely from the comfort of your home.
“I remember the first time I was able to deposit a check using my phone! My wife is a teacher and each year one of her payroll checks has to be given to her physically to deposit,” says Ben Lawrence, First New York’s Albany Branch Manager. “With the First New York Mobile app and FNY On-The-Go, we can now take a picture of a check, from the comfort of our home, and have it deposited right into our account.”
Apply for a Loan Online
One very convenient feature is the ability to apply for a loan right from First OnLine and FNY On-The-Go. If you’re sitting at home and want to apply for a car loan, you can do so right on First OnLine or FNY On-The-Go. All you have to do is click on the “Loan Center” tab to start your application.
Get Started Setting Up Your Digital Banking Experience
If you need help registering and setting up First New York FCU’s online banking platforms, First OnLine and FNY On-The-Go, our Contact Center can help. We can also help you use all the features above. We’ll give you step-by-step instructions to use any of our digital banking features.
To get assistance, contact us by texting or calling (518) 393-1326 to speak with a Member Service Specialist.*
Disclaimer
*Contact Center is available Monday-Friday from 7 a.m. until 6 p.m. and on Saturday from 9 a.m. until 1 p.m.